Terms of Purchase and Refund Policy

TERMS OF PURCHASE AND  REFUND POLICY

Aaron “Janx” Ernst Client Flow Hero LLC, and all subsidiaries or affiliated brands (hereinafter referred to as “Aaron Janx”, “We”, “Us” or “Our”) stand behind all of our products, and your satisfaction is very important to us. All purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.

General

Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.

Privacy Policy.  Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.

No Guarantee of Results.   We don’t guarantee results or offer legal advice. Entrepreneurship involves risk and hard work. Always consult with your professionals. Some testimonials are from students who now work as Aaron Janx coach or trainer. It takes education, drive and hard work to reach your goals.

Physical Products

Most apparel items are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong size, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfillment center. Shipments that go unclaimed and are returned will be liable for the cost of a reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted directly to our customer service department within 30 days. You can contact our Customer Service Department at 321-222-7979 during the hours of 9 AM – 6 PM EST, Monday through Friday or reach us via email at info@aaronjanx.com

If you are not completely satisfied with any other purchases not from our 3rd party fulfillment center, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive a full refund (less shipping and handling). You can contact our Customer Service Department at 321-222-7979 during the hours of 9 AM – 6 PM EST, Monday through Friday for or reach us via email at info@aaronjanx.com for refund procedures or if you do not know if your product is from our 3rd party fulfillment center. Please be advised that shipping costs to and from the fulfillment center or us are not reimbursed.

 

Digital Download Products, AaronJanx.com, Janx Training Institute, Client Flow Hero, Iconic Mastermind

For Digital Training Access

There is no refund at all on any digital products. You will receive access to the university training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at 321-222-7979 during the hours of 9 AM – 6 PM EST, Monday through Friday, so we can resolve the issue. Purchase of an Aaron Janx, Client Flow Hero, Iconic Mastermind, Janx Training Institute training module does not grant rights to the buyer to share, reproduce, or resell the product in any way.

If you have subscribed to the individual month-to-month program, to cancel your subscription please email info@aaronjanx.com. Please be advised, that the cancellation of the monthly subscription is effective in the month in which you have canceled. There are no refunds regardless of the usage of the product.

All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back. If you are attempting to cancel your automatic renewal please email info@aaronjanx.com.

Please be advised that any and all agreements for downloadable/digital products, Aaronjanx.com, Client Flow Hero or Janx Training Institute digital products are NOT subject to cancellation, refund, or store credit.   We do not accept any verbal modifications of these Agreements and the “no refund and no cancellation”  policy stated in the Agreements is strictly adhered to. AFTER the full term of the agreement has expired, you may request to cancel the automatic renewal of the Agreement or your Agreement will be converted into a month-to-month Agreement. Any cancellations submitted prior to the full term of the agreement will only cancel the auto-renewal and your monthly invoices will still be due and owing until the full value of the agreement has been paid in full. ALL BUILD OUT FEES AND SET UP FEES ARE NONREFUNDABLE AS THEY ARE SERVICES RENDERED TO CREATE YOUR ACCOUNT.  Agreements with a 90 day opt-out clause do not include a refund on the initial investment. There is NO refund on digital products or build-out fees.  By signing the Agreement, you agree to all Terms of Use and this Terms of Purchase and Refund Policy. including that you agree to do not do a chargeback for any services rendered, or for digital products that have been delivered. You also agree and acknowledge that you are paying in monthly installments on your total contract value as a payment plan, not a recurring subscription fee.  

Canceling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at any time you have delinquent invoices past 90 days, or the account is paid delinquently for three consecutive payments, your account will be suspended, and you will still be liable for the full contract value through the term of the agreement.

If you have any problems accessing the digital content you have purchased, please contact our Customer Support Department immediately at 321-222-7979 during the hours of 9 AM – 6 PM EST, Monday through Friday, so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.